Although the web hosting service supplied by the different companies is relatively identical, each provider has a personalized platform with its own tweaks and different ways to complete certain procedures. Because of this, an enormous knowledge base would be truly helpful both for persons with little to no prior experience and for technically skilled users who will at some point learn how particular operations are completed, but will lose precious time in the meantime. The objective of such a knowledge base is to make the service fast and easy to use, sparing users loads of time and efforts. The result is more contented clients, since they can easily find the information they are searching for, and a whole lot less work for the tech support staff, because typically most of the inquiries and difficulties that clients have are already included in the knowledge base. If the articles themselves are expertly written and encompass more topics, you will be able to discover more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Web Hosting
Our shared web hosting packages include an elaborate knowledge base where you can find info about all the obstacles that you might possibly encounter and their solutions. You can find out how to create and administer a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your email client are accurate, but you are not able to send email messages, for example. We have tried our best to be as comprehensive as possible and to encompass all possible options in order to help you save time and efforts and to present you with different solutions for every issue. The knowledge base contains informational articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia Control Panel. You can find relevant articles about specific features and functions in every Control Panel section, while if you prefer to browse through the entire collection of articles, you should go to the all-inclusive Help section.