Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What type of services precisely could VPS and dedicated server users use?
Other than having more resources, a reason why you could get your own hosting server and use it instead of a shared web hosting plan is that you could install and run a large selection of software. With a shared account, you can use programs, which do not need root access and are not installed server-side, so in case you need specific software for your Internet sites, you cannot do the installation on a shared hosting server. This is not the case with a server of your own in which you can install everything you wish. The downside is that you may not have much experience and taking care of your own hosting server is more complicated that managing a shared Internet hosting account in which the service provider takes care of most things. This is the reason why we offer an additional service for our hosting server plans called Installation & Troubleshooting and you can take advantage of it any time that you come across any issues with the management of your machine.
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Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our
dedicated web hosting plans and provided you add it, our skilled administrators can assist you with anything on your machine. For example setting up any third-party software that you may want to use on the machine and troubleshooting any script which operates poorly or does not run at all. Our upgrade features 1 hour of work and in case a specific task is not very time-consuming, we shall add the remaining time to your account. You'll be able to see how many minutes are left within your billing CP and use them anytime you need assistance again. The Installation & Troubleshooting upgrade could be acquired at any moment, so in the event that you require something to be set up in the very beginning, you could add it to your order during the sign up procedure, while if you need assistance afterwards, you could add it from the hosting server billing area. 30 minutes of custom work are supplied with our Managed Services pack as well, but just in case you need more work to be performed on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the best possible way.